The adverse psychological impact of critical incidents is widely recognised and includes anxiety, depression, sleep disturbance and fatigue. In the workplace this can lead to reduced efficiency, motivation and morale, as well as unsafe practice.
Critical incident debriefing (CID) is a highly effective process. Skilled CID facilitators are a valuable asset to many public and private organisations.
In the aftermath of the COVID-19 pandemic, CIDs will be a necessary and important intervention in supporting NHS workers and other care professionals, many of whom will have experienced significant trauma.
Drawing on our expertise as psychotherapists and psychologists, this unique online training will provide you with the theory and framework, as well as the skills, knowledge and confidence to conduct CIDs - either in person, or online.
To gain skills and confidence in facilitating critical incident debriefings
To clarify the nature and purpose of critical incident debriefings (CIDs)
To understand the role and tasks of the CID facilitator
To learn the models and skills of facilitating CIDs
To consider CID in the context of CoronaVirus and working online
10:00 - 10:30 Introduction
Introducing the facilitator and the group; outline of the day; expectations and outcomes
10:30 - 11:00 The Process of Debriefing
The practice of ‘talking through’ and the therapeutic benefits of debriefing
11:00 - 11:15 Understanding Critical Incidents
Defining critical incidents, what makes an incident ‘critical’?
11:15 - 11:30 Coffee break
11:30 - 11:45 Trauma and Adversity
Trauma in general and in relation to Covid19 and current situation
11:45 - 12:30 Debriefing a Critical Incident
Models of critical incident debriefings
12:30 - 13:15 Lunch break
13:15 - 14:00 The Competent Facilitator and Containment
The role and skills of CID facilitators, containment and working online
14:00 - 14:30 Facilitating a critical incident debriefing - part 1
Our model, your model, creating prompt cards as a tool for the facilitator
14:30 - 14:45 Coffee break
14:45 - 15:45 Facilitating a critical incident debriefing - part 2
Using a scenario and prompt card to practice facilitating a CID online
15:45 - 16:00 Summary and ‘Debriefing’ the day'